Shareholder FAQs

Our head office & contact details

Glencore
Baarermattstrasse 3
CH-6340 Baar
Switzerland
Tel. +41 41 709 2000
Fax +41 41 709 3000
E-Mail info@jokkoinitiative.org

Our registered office

Queensway House,
Hilgrove Street,
St Helier, Jersey,
JE1 1ES

On what stock exchanges are Glencore shares traded?

Our ordinary shares are listed on the London Stock Exchange’s main market (the London Stock Exchange or LSE), with a secondary listing on the Johannesburg Stock Exchange (JSE).

What is the stock or ticker symbol for Glencore?
  • On the London Stock Exchange: GLEN
  • On the Johannesburg Stock Exchange: GLN
  • ISIN: JE00B4T3BW64
What is Glencore's official accounting currency?

在线成 人 影 片We report all our financial statements in US dollars (USD or $).

Where can I get a copy of Glencore's latest financial results?

Go to our reports & results section or contact investors@jokkoinitiative.org

How do I buy and trade Glencore shares?

You can buy and sell Glencore ordinary shares through a financial adviser or stockbroker, a bank or building society. The commission charges for buying and selling shares will vary depending on the organisation.

South African shareholders must have a share dealing account with a CSDP or broker: contact the Transfer Secretary at Computershare Investor Services (Proprietary) Limited on +27 11 370 5000 for more information.

How do I contact your registrar?

在线成 人 影 片For shareholder enquiries, such as changing your name, address, distribution payments and shareholder certificates, contact Computershare Investor Services:

Jersey shareholders

Computershare Investor Services (Jersey) Limited
Queensway House
Hilgrove Street
St Helier, Jersey JE1 1ES

Tel: +44 (0) 0870 707 4040

Computershare Hong Kong nominee service

Computershare Hong Kong Investor Services Limited
46th Floor, Hopewell Centre
183 Queens Road East
在线成 人 影 片 Wanchai, Hong Kong

Tel: +852 2862 8646

JSE shareholers

Computershare Investor Services Limited
70 Marshall Street
Johannesburg
在线成 人 影 片 South Africa

Tel: +27 861 100 933

Does Glencore operate a share dealing service?

Yes, the registrars of our Jersey main register operate an online and telephone share dealing service. See above for 'How do I contact your registrars?' 

All transactions are undertaken on an "execution only" basis. Our registrars cannot give you any investment advice on transactions, nor are they able to provide any other services under this agreement. Contact our registrars for documentation and full details. 

If you are in any doubt about what action you should take, you should consult an independent financial adviser authorised under the UK Financial Services and Markets Act 2000. 

South African shareholders must have a share dealing account with a CSDP or broker: contact the Transfer Secretary at Computershare Investor Services (Proprietary) Limited on +27 11 370 5000 for more information.

Can I buy Glencore shares in the US?

Investors cannot buy ordinary Glencore shares directly in the US.

Does Glencore have shareholder meetings?

Glencore shareholders are invited to attend our Annual General Meeting (AGM) each year. Particularly important matters that cannot wait until the next AGM are decided at Extraordinary General Meetings. You can find out more on our AGM page.

Will I receive a copy of the half-year report?

To encourage the use of electronic communications, in line with the practice of many leading companies, we do not print and distribute a half-year report. The half year results are available to download in reports & results

When will distributions be paid?

We expect to declare distributions semi-annually (with our half-year results and the preliminary full-year results). We pay them twice yearly, usually in September/October and May/June. A distribution is paid for each share, so the amount you receive depends on the number of shares you own. 

To receive the distribution, your name must be on the share register on the relevant distribution record date. If you sell your shares before the ex-distribution date or purchase them after it, you will not be entitled to that distribution.

How will distributions/dividends be paid?

We declare our distribution in US dollars. Glencore shareholders on the Jersey register may elect to receive distribution payments in euros, Swiss francs, US dollars or pounds sterling. Sterling distributions can be paid by direct credit. 

在线成 人 影 片To receive your distributions as a direct bank transfer on the distribution payment date, register your bank details . 

If you are a shareholder on the Hong Kong branch register you will receive distributions in HK dollars, by cheque or direct credit. Before you can use the online facility you must register with the Investor Centre: contact the registrars on +852 2862 8555 or . 

在线成 人 影 片If you are a shareholder on the Johannesburg branch register you will receive distributions in South African Rand.

Who should I contact if I have lost my distribution cheque, or have an out-of-date distribution cheque?

If you have lost a historic distribution cheque contact our registrars as soon as possible. They will arrange for the cheque to be stopped and issue a replacement. SeeHow do I contact your registrars? above.

Who should I contact if I lose my distribution tax voucher?

If you require a replacement distribution tax voucher, inform our registrars who will arrange for a duplicate to be sent to you. There is a fee for this service. See How do I contact your registrars? above.

Can I receive documentation electronically, instead of paper copies?

We encourage you to sign up to get all documentation by email. As soon as we release any shareholder communication, we email registered shareholders.  to subscribe to electronic communications.

Why does Glencore offer electronic shareholder communications?

UK legislation enables all companies to communicate with their shareholders electronically, which is faster and more cost-effective.

What do I do if I want to continue receiving printed documents?

Contact our registrars to inform them of your preference. See above for 'How do I contact your registrars?'

Who are Glencore's registrars and what do they do?

Glencore has appointed Computershare Investor Services as its Registrar in both Jersey and Hong Kong. The Registrar manages Glencore share registers on its behalf. They are responsible for ensuring the shareholder details are recorded accurately.

How do I move my shares from the South African branch register (Johannesburg Securities Exchange) to the Jersey main register (London stock exchange)?

在线成 人 影 片South African exchange control restrictions may affect certain shareholders’ ability to move between registers: contact your financial advisor for more information.

If it is possible, complete the Request for Removal of Securities South Africa to United Kingdom在线成 人 影 片 form. Submit this form, along with the share certificate for the security to be removed (if applicable), to:

Computershare Investor Services Limited
70 Marshall Street
在线成 人 影 片 Johannesburg South Africa

How do I move my shares from the South African branch register (Johannesburg Securities Exchange) to the Hong Kong branch register (Hong Kong stock exchange)?

在线成 人 影 片Certain South African exchange control restrictions may affect certain shareholders’ ability to move between registers: contact your financial advisor in this regard.

Complete the Request for Removal of Securities South Africa to Hong Kong form. Submit this form, along with the share certificate for the security to be removed (if applicable), to: 

Computershare Investor Services Limited
70 Marshall Street
Johannesburg
South Africa

How do market participants and intermediaries register removals?

在线成 人 影 片xSettle is Computershare’s web-based securities service If you have a current xSettle account, you can use it to submit instructions to move securities. Contact Computershare Investor Services, using the details below, to open an account.

在线成 人 影 片Alternatively, you can use the paper removal procedure outlined above. For additional information, contact:

For additional information, please contact:
For UK intermediaries - Global Transactions Unit
Phone: +44 (0)870 702 0003 Ext.1075
Email: 
Fax: +44 (0)870 889 3120

For Hong Kong Intermediaries
Phone: +852 2862 8555
Email: 
在线成 人 影 片 Fax: (852) 2865 0990 / 2529 6087

For SA Intermediaries - Global Transactions Unit
Phone: +27 (0)11 370 7778/5190
Email: 

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